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Department

Helpdesk

Connect

our go-to-people....

...for all matters related to our products ⚙️💡 (and to be honest, all questions labeled as "other" 🤷‍♂️📞)

Connect with us

we make it solved

We are the first to act when something goes wrong – and the team our customers can always count on.

Our Helpdesk provides fast, reliable support every day.
From simple questions to urgent issues, we make sure problems are solved quickly and customers feel supported.
We work closely with Product Development and Customer Success, turning insights from support cases into improvements that benefit everyone.

It is a role at the frontline of Connectel – where accountability, engagement, and teamwork ensure that customers get the help they need, exactly when they need it.

About Connectel

 

At Connectel, we constantly strive to provide a smarter and easier customer service solution. Many of our customers are positioned as leaders in their industry. And being able to participate in their journey there with the help of our customer service solution is a privilege.

We learned early on how different companies have different needs and expectations of a customer service system. It is therefore important for us to offer a solution that is flexible and scalable, and where our customers can gather all communication in one safe place.

 

Founded in 2008
Co-workers 15